Privacy Policy

This WinzTrade Privacy Policy i.e., Privacy Policy of ZenithZone Technologies Private Limited, forms an integral part of our platform’s Terms of Service. By using the WinzTrade platform through website, mobile apps or other online services, you consent to the collection, use, share and protection of your sensitive personal data and personal information as described herein. Please take a moment to familiarize yourself with our practices, and feel free to reach out if you have any questions or concerns.

1. Policy Objective

We respect your privacy and assure you that all information provided by you to WinzTrade is protected and treated in accordance with this Policy and relevant laws. To access the services offered by WinzTrade, you will be required to provide certain information. This Policy outlines how we collect, use, share, store, disclose, protects and manage user data and personal information when you use the WinzTrade platform through website, mobile apps or other online services. Our primary purposes for collecting personal data include verifying user accounts, maintaining user accounts, processing user transactions, analyzing user behavior, and other related requirements.

2. What Information Do We Collect

We collect or receive information when you use the WinzTrade mobile application, register, access your account, interact with us, answer surveys, upload content, or use our services. The information we collect includes:

2.1 Sensitive Personal Data:

Financial information, such as bank account details, credit card information, debit card information, or other payment instrument details.

2.2 Other Personal Information:

3. How We Use Your Information

We may use your information for various purposes, including:

3.1 For Providing Our Services

We use sensitive personal data and other personal information to verify user accounts, maintain them, complete user transactions, analyze user behavior, and meet related requirements.

3.2 Providing, Improving, and Developing Our Services

We use software applications for analyzing platform traffic, collecting statistics, advertising, and assessing the effectiveness and popularity of WinzTrade, among other purposes.

3.3 Marketing

Users who provide photographs for testimonials and promotions grant us irrevocable rights to use them for marketing purposes. We retain the discretion to delete or discontinue using these photographs, subject to the User Control on Personal Data and Information clause of this Privacy Policy.

3.4 Sharing Data

Information received from you may be shared with our employees, contractors, agents, and regulatory authorities. Access to personal information is restricted, and access to your data is provided on a need-to-know basis for service processing or regulatory purposes.

3.5 Cookies

When you visit our application(s), cookies may be stored on your device. These cookies, assigned by WinzTrade servers, are used for personalizing your experience on the application(s). Advertisers of WinzTrade may also assign cookies when you click on their advertisements.

3.6 Email Communication

When you register your email address with WinzTrade, you agree to receive email communication from WinzTrade, authorized entities, and other users. You also acknowledge that, when using our referral program to refer someone, WinzTrade will send emails to the referred person on your behalf, with your email address as the sender.

4. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures include internal reviews of data practices, security controls, encryption, and physical security. WinzTrade has a comprehensive information security program and policies to protect sensitive personal data and other personal information.

However, please note that while we take measures to ensure security, we cannot guarantee absolute security. Information sent via the internet is inherently susceptible to security vulnerabilities. You are responsible for notifying us if you suspect a breach of security.

Our application may contain links to other websites/portals, each governed by its privacy policies. It's your responsibility to understand and review the privacy policy of such websites/portals when you leave WinzTrade. Exercise caution when sharing personal information on third-party websites/portals, as WinzTrade is not responsible for the information you provide to them.

5. User Oversight of Personal Data and Information

You can manage your data through the following methods:

5.1 Updating Your Information
You can update the information you provided by accessing the mobile application or contacting us at support@winztrade.com.

5.2 Withdrawal of Consent

You can withdraw consent for using your sensitive personal data or other personal information by emailing a specific request to support@winztrade.com. Withdrawal of consent may result in the withdrawal of the right to access WinzTrade services, but this will not affect the use of other personal information for analysis, provided it is not personally identifiable to individual users.

5.3 Deletion of Data

You can request the deletion of some or all personal data stored with WinzTrade through the 'My Account' section after logging into your account. We will delete your personal data once your request is received and confirmed. However, please note that we may have to retain personal data if exceptions apply or if applicable laws require data retention.

6. Data Retention Policy

WinzTrade retains user information for the duration necessary to fulfill the purposes outlined in this Privacy Policy and in accordance with applicable laws.

7. Exclusions

We may share sensitive personal data and other personal information when necessary to:

8. Limitation of Liability

This Privacy Policy is a description of our operations concerning user information and does not create legal rights in your favor or that of any other person. We retain the prerogative to modify this Policy without prior notification. Our liability is limited to the removal of sensitive personal data from the system and the removal of personally identifiable elements of other personal information, as well as the limits defined in our Terms of Service.

9. Contact Information

If you have any concerns or complaints related to personal data, you may contact our Grievance Officer at:
Name: Sameer Wahab
Email: grievance.winztrade@gmail.com

For any query, please drop us a mail at support@winztrade.com or chat with us on WhatsApp